Upgraded Social Studio support
Custom field labels
Added Sentiment fields
Improved code coverage
Implemted GDPR compliancy
Default values for custom fields
Expanded Link options
Removed Opportunity Creation setting
Changed Link options
Link SocialPersona to Lead
Changed use of Names
Added Permission Sets
Implemented Record Type support
Added posibility to select default Recordtypes for Account, Case, Lead and Opportunity objects
Implemented Account & Contatc merge
Implemented solution when Social Studio objects are not available
Integrated Social Studio
New push methods available for pushing data to Salesforce.
Enhanced logging now enables us to do much more pro active monitoring on the platform and keep track of all data flows.
Changed the way messages are forwarded in the forwarding API to make sure you have all the information you need without making additional API calls.
Various fixes and sticker support.
Minor fixes and upgrades.
In preparation of showing when cases expired in the Social25 client the API now provides the expiry date of the conversations in the conversation en
Some shiny new features to play with. With the latest addition of sticker support in WhatsApp we decided that we love this feature so much that we needed it as soon as possible! The wait is now over, you can now enjoy all the goodness of stickers that customers send you.
New features and functionalities have been added to the platform. Besides the new functionalities several core stability upgrades have been
Due to recent updates to the Whatsapp platform we had to implement a new version of the API.
Facebook has changed some rules, so we change some rules as well.
Prevent a race condition in the Facebook connector.
Improvements to the Facebook Connector.
First major release of Social25. This version is now marked 1.0.0 from now on all changes to the API can be found on the website.
It is now possible to configure how you would like the send to behave.
The Social25 client now utilises the offical Whatsapp guidelines.
Everybody likes to receive and send GIFs. So do customer support agents. You now have the capability to send and receive GIFs using the new Tenor GIF keyboard.
With the release of version 1.3 of the API several features have been added to the client for extended support.
Second major release of Social25. This version is now marked 1.1.0. This release contains performance improvements and a number of new features listed below.
First major release of Social25. This version is now marked 1.0.0 from now on all changes to the Client can be found on the website.