Release notes

Stay up-to-date on Social25 Release notes

Latest Version

You can always find the latest version of Social25 in our documentation.

Follow this link to find the latest version.

Release notes SALESFORCE
202220212020
Version

2.104

May 23, 2022

This is a minor update with a bug fix in the usage of Platform Cache and few adjustments in the Configuration Wizard

Features / Improvements

  • All saved access tokens are now removed when switching environments

Bugfixes

  • The chat window did not always scroll down on new incoming message when window was not active
  • Switched Platform Cache for Quick Text to Session Cache

Admin Actions

If you are upgrading, do the following to get the most out of this release.

  • There are no admin actions required

Version

2.103

April 19, 2022

This is a minor update with a bug fix in the chat window.

Bugfixes

  • Fixed a bug preventing starting a conversation from the chat window
Version

2.102.1

April 11, 2022

This is a minor update with some bug fixes and a minor improvement

Features

  • ‘Use Bulk’ feature is now globally usable on ‘Post Message’ method
  • It is possible to use Multi Chat window in Lighting Action
  • The conversation expiration timer is now only visible for relevant channels

Bug fixes

  • Fixed chat window tab notifications
  • Marking conversations as read/unread from the chat window will set the ‘Unread Messages’ field properly

Version

2.102

March 28, 2022

This is a minor update with a bug fix

Bug fixes

  • Fixed exception on incoming message while using multi-channel chat window
Version

2.101

March 23, 2022

This is a small update with some small bug fixes and features

Features

  • Possibility to update the conversation state via the ‘Put Conversation’ invocable method
  • Social25 related Quick Texts will now be cached in Platform Cache
  • Conversation tabs are now automatically sorted based on last activity

Bugfixes

  • Added missing permissions to the permission sets
  • Expire timer only visible on relevant channels
Version

2.100

February 23, 2022

This is a major update with a new and improve way to configure Social25 via a configuration wizard. It also includes a few small features and bug fixes

Features

Bug fixes

  • GIF’s sent via Instagram and Facebook are now displayed correctly
  • Not all agents are retrieved anymore during the load of a chat window
  • The chat window will keep working when a previously sent HSM template does not exist anymore

Admin actions

When upgrading, do the following to get the most out of this release:

Version

2.95.1

January 7, 2022
Version

1.11.b

December 9, 2021

Hotfix for the connector task registration

  • The Instagram connector now registers the connector tasks properly inheriting them from the Facebook connector.
Version

1.11.a

November 11, 2021

Fixed an issue in the Facebook Connector.

  • Fixed an issue where profile pictures URLs suddenly don't have a file name anymore causing the file upload to fail. The user id will now be used as file name if non can be found.
Version

1.11

November 8, 2021

In this release we've updated the Telegram connector to the latest versions and added support for several new features on other platforms. In addition to these changes we've upgraded all third-party packages.

  • Updated the Telegram connector to the latest version of the API.
  • Implemented Facebook quick replies on messages.
  • Updated third-party packages.
  • Implemented the Line (un)follow event and register as an event messages.
  • Provided the Platform ID in the message webhook.
  • Create template mapping between URL and Link field in a Template message for Tyntec
  • Add the complete structured message template to Auxiliary Data on the Heroku Message object and the Conversations and Messages API.
Version

1.10.7.a

November 4, 2021

Hotfix.

  • Fixed an issue where the agent set returned was limited to 1000 causing certain chat windows to not properly load.
Version

1.10.7

October 4, 2021

Added support for WhatsApp interactive message use.

  • Added support for the WhatsApp interactive message for Tyntec numbers.
  • Added support for the WhatsApp interactive message for direct WhatsApp Business numbers.
Version

1.10.6

September 14, 2021

Several bug fixes that caused chat windows to keep loading due to an unexpected error.

  • Fixed an issue in the quote functionality that caused migrated phone numbers to fail on quoted messages from the old conversation.
  • Fixed an issue in the quote functionality that caused quoted messages from other conversation of the WhatsApp user to fail.
Version

1.10.5

August 12, 2021

Added a correct CDN invalidation tag on profile pictures.

  • The invalidation tag for the CDN wasn't always correctly passed on the removal of profile pictures.
Version

1.10.4

August 11, 2021

Added support for Tyntec WhatsApp callbacks on interactive messages.

  • Added support for Tyntec Interactive Message Template callbacks.
  • Added support for quotes for most WhatsApp platforms.
Version

1.10.3

July 6, 2021

This release includes several bug fixes and new features among which we've added unsend message support for Instagram and serve all files via the Instagram provided CDN.

  • Failed messages endpoint now has a type parameter to specify the output serializer.
  • Instagram Direct Messages can now be unsent.
  • Instead of storing files on our own CDN for Instagram all files are served via the Instagram CDN as specified by their guidelines.
  • Inbound WhatsApp sticker support for Tyntec has been added.
  • Facebook files are now stored without the query parameters as provided by Facebook in the file name.
Version

1.10.2

June 29, 2021

Google Business Messages is now live, contact support@social25.chat to get onboarded and start leveraging the benefits of this free integration by exposing a easy and quick communication channel to your customers.

  • Added Google Business Messages integration that can now be utilised by all customers.
  • Upgraded the Tyntec connector to utilise the v3 API.
  • Fixed an issue where inbound SMS messages were not always propagated to the correct platform.
No items found.
Release notes API
202220212020
Version

1.14.2

May 2, 2022

Bug fix

  • Fixed an issue where Tyntec Message Button Template were not sending properly
Version

1.14.1

May 2, 2022

Features

  • Added WhatsApp eCommerce API support for the Tyntec WhatsApp integration
  • Prepared the WeChat Integration for easy onboarding
  • Prepared the Twitter Integration for easy onboarding
  • Prepared the Intercom Integration for easy onboarding
Version

1.14

April 11, 2022

Several stability improvements and bug fixes.

  • Reset WhatsApp Business cached access token after successfully completing the easy onboarding.
  • Requesting a file deletion from Tyntec WhatsApp breaks the chat window as the file type remained document.
  • Fixed the WhatsApp Business view to returning a 405 status code rather than a 200 with 405 as content.
  • Added a new conversations state filter to make sure not all messages are forwarded to third-parties.
  • Send an event when the conversation state has changed, this can be toggled.
  • Allow the bulk messages endpoint to receive multiple messages for a single conversation/
  • Add tenant information to the forward message JSON.
Version

1.13.4

March 22, 2022

Added several improvements to prevent Salesforce syncs from have impact on message delivery performance.

  • Separated different background processes into isolated containers.
  • Added a timeout on the message forward webhook to prevent third parties from taking up to much resources.
Version

1.13.3

March 14, 2022

Bugfixes

  • Fixed an issue in the Tyntec Connector that caused media file to not be processed.
Version

1.13.2

March 10, 2022

Bugfixes

  • Fixed an issue where inbound Twitter GIFs weren't stored properly.
  • Fixed an issue where prevent_sync messages with the value true were being returned in the failed message endpoint.

Version

1.13.1

February 21, 2022

Small fixes and improvements

  • The agent name is returned as part of the message
  • When onboarding your salesforce org an AWS key will be generated and returned as part of the tenant endpoint
Version

1.13

February 16, 2022

We've deployed our latest changes required to support the Easy Onboarding from the Social25 Salesforce package.

  • Added a canvas endpoint that can be used to authorize a Salesforce environment to a Social25 tenant.
  • Added new endpoints to configure almost all platform types from within Salesforce.

Version

1.12

January 18, 2022

Released several bug fixes and new features.

  • Reworked the Facebook & Instagram authentication storage for easier onboarding of channels.
  • Fixed an issue in the Admin Panel where a failed login attempt kept the username populated.
  • Set Cookie Attributes to HTTP only.
  • Set the Content-Security-Policy on the Admin Panel.
  • Disabled anonymous access to the base URL.
  • Fixed an issue where sending combined text + image to Line didn't properly split the messages.
  • Fixed an issue where comments to Instagram stories where not properly caught.
  • Created an adapter to convert HSM templates sent by the chat window to the Tyntec format.
  • We now renewe AWS S3 access URLs for files that are stored within a HSM template.
  • Fixed an issue where inbound GIFs from Instagram where being stored twice.
  • Added support for using the CONFIRMED_EVENT_UPDATE, POST_PURCHASE_UPDATE, CUSTOMER_FEEDBACK and ACCOUNT_UPDATE in the send message endpoint for Facebook Templates.
  • Added support for the Facebook messaging_postbacks event, this enables customers to capture the Postbacks events. These events occur when a postback button, Get Started button, or persistent menu item is tapped.
  • Added the conversation state to the forward message webhook.
  • You can now filter on state when calling the conversations endpoint.
Version

1.11.b

December 9, 2021

Hotfix for the connector task registration

  • The Instagram connector now registers the connector tasks properly inheriting them from the Facebook connector.
Version

1.11.a

November 11, 2021

Fixed an issue in the Facebook Connector.

  • Fixed an issue where profile pictures URLs suddenly don't have a file name anymore causing the file upload to fail. The user id will now be used as file name if non can be found.
Version

1.11

November 8, 2021

In this release we've updated the Telegram connector to the latest versions and added support for several new features on other platforms. In addition to these changes we've upgraded all third-party packages.

  • Updated the Telegram connector to the latest version of the API.
  • Implemented Facebook quick replies on messages.
  • Updated third-party packages.
  • Implemented the Line (un)follow event and register as an event messages.
  • Provided the Platform ID in the message webhook.
  • Create template mapping between URL and Link field in a Template message for Tyntec
  • Add the complete structured message template to Auxiliary Data on the Heroku Message object and the Conversations and Messages API.
Version

1.10.7.a

November 4, 2021

Hotfix.

  • Fixed an issue where the agent set returned was limited to 1000 causing certain chat windows to not properly load.
Version

1.10.7

October 4, 2021

Added support for WhatsApp interactive message use.

  • Added support for the WhatsApp interactive message for Tyntec numbers.
  • Added support for the WhatsApp interactive message for direct WhatsApp Business numbers.
Version

1.10.6

September 14, 2021

Several bug fixes that caused chat windows to keep loading due to an unexpected error.

  • Fixed an issue in the quote functionality that caused migrated phone numbers to fail on quoted messages from the old conversation.
  • Fixed an issue in the quote functionality that caused quoted messages from other conversation of the WhatsApp user to fail.
Version

1.10.5

August 12, 2021

Added a correct CDN invalidation tag on profile pictures.

  • The invalidation tag for the CDN wasn't always correctly passed on the removal of profile pictures.
Version

1.10.4

August 11, 2021

Added support for Tyntec WhatsApp callbacks on interactive messages.

  • Added support for Tyntec Interactive Message Template callbacks.
  • Added support for quotes for most WhatsApp platforms.
Version

1.10.3

July 6, 2021

This release includes several bug fixes and new features among which we've added unsend message support for Instagram and serve all files via the Instagram provided CDN.

  • Failed messages endpoint now has a type parameter to specify the output serializer.
  • Instagram Direct Messages can now be unsent.
  • Instead of storing files on our own CDN for Instagram all files are served via the Instagram CDN as specified by their guidelines.
  • Inbound WhatsApp sticker support for Tyntec has been added.
  • Facebook files are now stored without the query parameters as provided by Facebook in the file name.
Version

1.10.2

June 29, 2021

Google Business Messages is now live, contact support@social25.chat to get onboarded and start leveraging the benefits of this free integration by exposing a easy and quick communication channel to your customers.

  • Added Google Business Messages integration that can now be utilised by all customers.
  • Upgraded the Tyntec connector to utilise the v3 API.
  • Fixed an issue where inbound SMS messages were not always propagated to the correct platform.
No items found.
Rico Ramars
Account executive

Want to know more? Let us know!

Get in contact with our experts and find out what Social25 can do for you!

Try Social25 yourself!

Let’s grow together, our team is continually expanding

Want to know more? Let us know!
Get in touch