Real time conversation through the Heroku platform (included in monthly fee)
- Send/receive text messages
- Send/receive images
- Send/receive documents
- Receive audio/stickers/video
Up to a total of 50.000 messages a month
See which agent is active on the chat window
Social25 supports multiple communication channels
- Facebook Messenger
- Including 2 GB of file storage for images.
- Including 1 GB of data storage.
- Secure access to chat windows via Salesforce Canvas
- Creation of case objects
* Extra charges apply
- This fee applies for every Social25 user
- Includes 2000 extra messages per user per month