Deliver better customer experience
Increase efficiency
Combine direct messaging with your marketing journey
Add Automations or AI
GDPR compliancy
Salesforce & Social25
Pricing
Light
Enterprise
Pricing
€ 500 per month
€ 1.500 per month
Real time conversation on
-
-
WhatsApp, SMS, Instagram Direct Messenger, Facebook Messenger, Kik, WeChat, Twitter, Telegram, Line, Intercom, Google Business Messages
Includes maximum of 2 channels*
Includes all channels*
Send, receive and store: text messages, images, documents, audio, stickers and video
Up to 5000 a month
Up to 50.000 a month
Data storage
500MB Image + data storage
2GB storage for images 1GB data storage
Conversation history saved in your Salesforce environment (text messages only)
✓
✓
Secure access to chat window via Salesforce Canvas
✓
✓
API Access
-
✓
Sentiment & intent analysis
-
✓
Language recognition
-
✓
Connect Social25 to your own AWS instance
-
✓
Standard connection options with chatbots (proven success with chatbots from CX company & Salesforce)
-
✓
Custom pricing available for
-
✓
* extra charges apply for WhatsApp, Intercom, SMS and Twitter
+
Social25 user
€50
per month
- This fee applies for every Social25 user
- Includes 2000 extra messages per user per month
- Mimimum of 1 Social25 user is required
- Social25 Light: Maximum of 3 Social25 users per company
