Connect social direct messaging to Salesforce

Talk to your customers on channels like; WhatsApp, Instagram DM's, Facebook Messenger and more. Seamless integration with Service Cloud, Sales Cloud & Marketing Cloud

women-on-phone

What is Social25?

Social25 is a social direct messaging solution for your service and marketing needs. We support a variety of social channels such as Instagram Direct Messenger, Facebook Messenger, WhatsApp and Twitter.

Using Social25 your service agents can chat with your customers from within the Salesforce Service Console, having all the information relating to that customer in one screen. This enables your team to deliver better customer experiences, lower average handling time and build strong customer relationships.

Why Social25?

-

Try Social25 yourself!

Full feature overview and easy access to a demo.

Rico Ramars
Account Executive

Want to know more? Let us know!

Get in contact with our experts and find out what Social25 can do for you!

Want to know more? Let us know!
Get in touch